Terms & Conditions
By engaging our services, you agree to the following terms and conditions:
Services Provided
Scope of Services: Estelar offers a comprehensive range of digital marketing services, including SEO, social media marketing, email marketing, and paid advertising. Specific services and deliverables will be outlined in individual agreements.
Client Obligations
Information and Access: The client agrees to provide accurate information and necessary access to platforms, accounts, and resources in a timely manner to facilitate effective service delivery.
Collaboration: The client will work collaboratively with Estelar and respond to communications promptly to ensure project timelines are met.
Payment Terms
Fees and Invoicing: Payments are due as outlined in the service agreement. Invoices will be issued monthly unless otherwise specified.
Late Payments: Late payments may incur additional fees. Continued non-payment may result in suspension of services.
Confidentiality
Protection of Information: Both parties agree to maintain the confidentiality of shared information and not disclose it to third parties without prior written consent.
Data Security: Estelar will implement reasonable measures to protect client data from unauthorized access.
Intellectual Property
Ownership: All content and materials created by Estelar, including but not limited to graphics, copy, and strategies, remain the property of the agency until full payment is received.
Usage Rights: Upon full payment, the client is granted a non-exclusive, perpetual license to use the deliverables for the intended purpose.
Termination
Notice Period: Either party may terminate the agreement with 30 days written notice.
Obligations Upon Termination: Fees for services rendered up to the termination date will still be due. The client must return or destroy any confidential information received from Estelar.
Liability
Limitation of Liability: Estelar is not liable for any indirect, incidental, or consequential losses arising from the use or inability to use our services.
Warranty Disclaimer: Services are provided “as is” without any warranty of any kind. Estelar does not guarantee specific results.
Amendments
Right to Amend: Estelar reserves the right to amend these terms and conditions. Existing clients will be notified of any changes at least 5 (five) days in advance.
Governing Law
Jurisdiction: These terms are governed by the laws of Portugal, and any disputes will be resolved in accordance with these laws.
For any questions or clarifications, please contact us at info@estelar.co
